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How to Approve and Give Previous Experience Credits

Learn how to approve or reject previous experience credit requests in Apprentix, and how to apply credits by adding time or evaluations.

Updated over 2 weeks ago

Apprentices may request credit for previous classroom or on-the-job experience. As an admin, you’ll need to review these requests and either approve or reject them.


Example

An apprentice submits a request for 10 hours of classroom credit for Course 101. As an admin, you decide whether to grant those hours.


Steps to Approve or Reject a Request

  1. Go to Performance Tools > PE Credit

  2. Click the pending request you want to review

  3. Read the apprentice’s notes and download any uploaded files

  4. Choose one of the following actions:

    • Approve – Grant credit for the request

    • Reject – Deny the request (apprentice will be notified)

    • Cancel – Cancel the request if needed


If You Approve a Request

Approval alone does not apply the credit. You must manually add the credit by entering time and/or evaluations.

  • In the example above: After approving the request, add 10 hours of credit to Course 101 for that apprentice.


If You Reject a Request

  • The apprentice will receive an email notification that their request was rejected

  • In their portal, the request will display as Rejected

  • Apprentices may submit a new request with additional documentation, but they cannot resubmit the same rejected request


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✅ This process ensures that all previous experience credits are properly reviewed, documented, and applied within Apprentix.

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