Apprentices may request credit for previous classroom or on-the-job experience. As an admin, you’ll need to review these requests and either approve or reject them.
Example
An apprentice submits a request for 10 hours of classroom credit for Course 101. As an admin, you decide whether to grant those hours.
Steps to Approve or Reject a Request
Go to Performance Tools > PE Credit
Click the pending request you want to review
Read the apprentice’s notes and download any uploaded files
Choose one of the following actions:
Approve – Grant credit for the request
Reject – Deny the request (apprentice will be notified)
Cancel – Cancel the request if needed
If You Approve a Request
Approval alone does not apply the credit. You must manually add the credit by entering time and/or evaluations.
In the example above: After approving the request, add 10 hours of credit to Course 101 for that apprentice.
If You Reject a Request
The apprentice will receive an email notification that their request was rejected
In their portal, the request will display as Rejected
Apprentices may submit a new request with additional documentation, but they cannot resubmit the same rejected request
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✅ This process ensures that all previous experience credits are properly reviewed, documented, and applied within Apprentix.