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Difference between Admins, Managers, and Mentors
Difference between Admins, Managers, and Mentors
Updated this week

The main difference between user types relates to permissions.

In a Standard Plan

  • The Primary Admin is the person who creates the account.

  • There is no option to add a Client Admin.

  • You may use the Program Sponsor role as a second admin.

In a Partner Plan

  • All of the roles in the permissions table are available.

  • The Primary Admin is the person who creates the account.

  • Only the Primary Admin can create new apprentices. Admins cannot.

  • The Client Admin is added during the creation of a Client organization from the Partner Portal.

  • The Program Sponsor can be added during the Apprenticeship creation process.

  • The other roles can be added from the People Tab in the Manage Portal.

Permissions Table



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