You can share the responsibility of managing your apprenticeship with other users.
Benefits of Adding Multiple Admins:
There are several benefits to adding multiple admins to your apprenticeships, including:
Increased redundancy: If the original admin is no longer available, there will be other people who can manage the apprenticeship.
Shared responsibility: You can delegate tasks to other admins, so you don't have to do everything yourself.
Increased visibility: Other admins can see what is happening with the apprenticeship, so they can provide feedback and suggestions.
How to Add an Admin to an Apprenticeship Who is a New User
Go to the People section of the Apprentix portal.
Click Add Member.
Select "New user" at the top of your screen.
Enter the details of the user you want to add as an admin.
In the Role field, select Admin.
Click Save.
How to Add an Admin to an Apprenticeship Who is an Existing User
If there's a user on the platform who isn't an Admin, you can't select Admin from their role because the system needs to go through a number of steps to enable all the functionality. To make someone already in the system an Admin, you must:
Go to the People section of the Apprentix portal.
Click Add Member.
Select "Existing user" at the top of your screen.
Enter the existing user's email.
In the Role field, select Admin.
Click Save.
Designating a new Primary Admin:
You can designate one of the admins as the primary admin. The primary admin will have access to all the apprenticeships under your account and will the ability to remove admin access from other admins. To designate a primary admin, follow these steps:
Go to current Primary Admin's My Account page
Click on the Subscription tab (this tab is only visible to Primary Admins)
Click on the "Change Primary Admin" button
A popup will display asking you to select from the current list of Admins across all the apprenticeships under your account
If an Admin is not displayed, you will need to add that user to any apprenticeship and assign them the Admin role first. Then, that Admin's name will be available in the dropdown box for you to select from the current list of Admins.
Select the new Primary Admin from the dropdown menu.
Click the "Change" button to submit your selection
You will become a standard admin but will now no longer have Primary Admin access
We hope this article was helpful. Please contact us if you have any questions.