All Collections
Account Settings
Pause your Apprentix account
Pause your Apprentix account
Updated over a week ago

Pausing Policy

We understand that sometimes things come up and you need to take a break from your subscription.

Duration

You can pause your subscription for up to 3 months. During this time, you will not be billed for your subscription.

Data Retention

All of your data will be retained during the pause period. This includes your configurations, competencies, and any other data that you have stored in your account.

Reactivation

Reactivating your subscription is easy. Simply log in to your account and click on the "Resume Subscription" button. Your subscription will be reactivated immediately and you will be billed for the next billing period.

Pricing

During the pause period, you will continue to pay your original pricing. This ensures that you are not affected by any potential price changes in the future.

Support

We are here to offer support even during the pause period. If you have any questions or need help, please contact us.

Did this answer your question?